Makotek founders pioneered the cable field collection model in the early 1980’s.
Makotek has a 100% employee-based work force (no independent contractors).
Over 400 employees with 20 offices in 10 states.
80% of our general managers have been with Makotek for over 3 years (all managers promoted from within).
Executive Team with over 80 years of combined Cable Industry experience.
Serving a number of clients continuously for over 10 years.
Currently working in 10 of the 30 largest U.S. cable markets.
2012 - Selected by Time Warner Cable via national RFP to handle field collections in New York City.
2012 - Transitioned local dispatch operations to national dispatch center to improve internal and client service as well as to enhance PCI -DSS compliance.
2013 - Selected by Time Warner Cable to be the exclusive field collections provider for TWC’s entire Ohio 2M customer footprint.